With Infigo we can now offer new and innovative services that many of our clients had never considered. This has been invaluable since we’ve lifted our discussions away from price and speed to whole new level; we now advise on alternative ways of working that can improve a customer’s working practices and deliver considerable savings in both time and money.
Clients can store all images, artwork and Press ready items on our system, select them from a drop down menu and order directly over the web with prices displayed. A Purchase Order is then automatically generated. The system also allows our clients to keep a record of usage and past prices paid for their many printed items.
Orchestra is a leading supplier of print, mailing and cross-media marketing solutions.
Infigo was introduced to us late in 2007 and since we decided to switch to it, we have not looked back. It helped to generate sales in excess of £1million by December 2009 and signed up a national franchise for Orchestra to be their exclusive web to print partner. The ease of set up and implementation has made it a great success.
With Infigo, we have cut a third off the production time for each pack of business cards and have fully automated communication with our clients regarding the receipt and dispatch of each finished order. These automatic updates ensure our customer knows exactly where their order is at any time and really highlights the efficiency of our operation. Another benefit is that whilst we specialise in business cards, many of our customers have added other stationery items to their Infigo page enabling them to order items such as letterhead, compliment slips and labels direct from the website.
Funky Fonts is an excellent addition to the Infigo Web to print system. We set up our business to maximise the full potential of web to print and the new Funky Fonts system means we can now create more realistic personalised print items much faster. Also, once these sites are designed, overheads are extremely low since there is no direct customer interaction and the whole process is automated.
Infigo enables us to tie customers into us. By giving our customer online access to their documents, we make life easier for them and this in turn stops them moving to a new printer. Infigo enables customers to take greater control of their print and it can save them a considerable amount of time and money.
Infigo enables us to streamline the services that we deliver to our business clients as well as giving us a new route into the consumer market with personalised greeting cards and calendars.