Infigo Software is a leader in innovative e-commerce solutions for print and marketing, we have over 10 years of experience helping clients to maximise their brand opportunities and advance their businesses into new markets. With our Catfish suite of products clients can deliver new revenue opportunities, exciting personalisation services and greater brand control.
The 2nd Level Technical Support Developer role is very much based around assisting the Customer Success team in being able to facilitate customer requests and helping to resolve bugs and issues in a timely and efficient manner.
The successful individual will sit within the fast-paced, highly skilled and diverse development team providing an integral communication bridge to the Customer Success team. The role will involve technically debugging and troubleshooting tickets raised from customers using many different skills and techniques.
It will be a very diverse and challenging role with many opportunities to learn and fine tune many different skillsets helping to grow and develop with the company.
In order to be successful in this role the applicant should be able to demonstrate the following:
Please send your cover letter and CV to Alex Bowell at email@example.com