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Catfish Hybrid Mail

Case Study

Case Study, Catfish Hybrid Mail

A major UK utility had built up a complicated multivendor environment for its document production; there were lots of solutions but few provided any help in improving the company’s processes or business.

The company had also collected a wide range of documents in multiple formats, none of which adhered to the corporate brand and style.

Added to this were the disjointed systems used by the many operational units across the business.

This situation meant that senior management had virtually no visibility of the documents being delivered to its clients thus producing a considerable lack of control and little chance of accurate auditing..


Catfish Hybrid Mail gives organisations a centralised online store where they can access approved and up-to-date corporate documents. Employees can select their correspondence from the library, edit and then dispatch via post, email or SMS.

Our secure and easy-to-use product is the complete solution for all of your correspondence. it delivers full control and saves both time and money when sending digital and paper documents to your customers.

Illustration of Catfish Hybrid Mail diagram, part of Infigo Software web to print solution

Client Feedback

“Catfish gave us an ideal solution to our problems. Now two years on, we have a service that we never believed would have existed in such as short space of time and be such an internal success."

"Catfish gives us all the speed and functionality we require with consistent document production across the whole organisation as well as invaluable corporate governance. No other product was able to offer us this opportunity."