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PPD

Explore the power of print solutions

CASE STUDY: A tailored solution to help a local North East business expand nationally

PPD are a Web2 print Solutions and Print Management focused company in the north east of England. Alongside these specialities they offer expert Exhibition and POS advice creating stand out for their clients, which in turn is backed up with thorough sales and marketing support.

PPD sought to grow and expand their business, offering more in-depth and complete print solutions to existing clients, and attract new business from new markets with an investment in the software solutions that they are able to offer. To achieve this they needed a software solution that would allow clients to login and order material that was pre-populated with the client’s data – something that would work for multi-branch or franchised organisations equally well as with the single site SMEs that they work with. .



A SYNERGY BUILT ON MORE THAN JUST BUSINESS SOLUTIONS

After extensive research PPD decided to opt to partner with Infigo Software. Infigo’s offering of a complete, simple to use and flexible solution that would be customisable to each of PPD’s clients was key in their decision making process; as was the match in business size between the two companies – Chris Bell, PPD Managing Director, noted,“we were not after a very big tech company; we needed a simple solution to use but also one where we received a lot of support…. We chose Infigo Software because their solution was flexible and easy to use. We felt that the personal support would be there, and we like them!”.

24/7 SELF-SERVICE AND EFFICIENCY INCREASES TURNOVER

PPD invested in the dynamic Catfish e-commerce platform and also bought the innovative MegaEdit design module, Infigo Designer and cross-media solution, Symphony. The Inifgo support team helped the team at PPD build their first storefront and gave all the training required to make their offering a success.

This new acquisition has helped PPD to focus on their sales pipeline and thus far PPD have “increased turnover by 25% and are looking to at least double turnover using Infigo”. As a result PPD see more jobs arrive 24/7, and these jobs are easy to flow through the production process; this in turn increases turnover and maximises existing capacity, crucially any great increase in manpower. PPD now has a client base built nationwide, not just locally.

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